Tracking Players
Harrah’s Entertainment has announced a new feature at the land casinos lounge –
a touch screen computer that allows players to not only order their bar drinks,
but they can also watch videos on YouTube among other innovative new features.
Just a few months ago Bill Gates noted that touch screen technology was the
future of the computer industry – gone will be the days of needing a mouse to
navigate your screen, or even to type in some cases. Touch screen gambling has
already revolutionized land slots gambling, and has the potential to also
transform the online casino gambling industry as touch screen technology makes
it to the consumer market.
The new Harrah’s product is through a partnership with Microsoft to offer casino
patrons a fully interactive bar and gaming center. Even better than entertaining
the players though, the new program allows the land gambling company to gather
even more information on its gamblers and loyal players. The Chief Information
Officer at Harrah’s observed that with the new interactive bar technology in
place, "The range of opportunities is almost limitless."
While only really launching in land gambling venues, this same touch technology
will undoubtedly transfer onto personal computer, and thus into the online
casino gambling industry within the next decade. In a previous speech about the
future of the computer and online technology industries, touch and interactive
screens were the future and would dominate the market in as few as five years.
At this point, Harrah’s is one of the first companies to bring this unique
opportunity to the land gambling industry, but Microsoft will surely have a more
widespread product launch in the coming year. |