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New Customer Service Choices

The Bodog Entertainment group is one of the top names in the online casino and poker industries – and part of the company’s continued success while other companies have faltered over the past year is directly related to the group’s refusal to exit the U.S. market. Despite the Unlawful Internet Gambling Act, Bodog has successfully maintained online casinos operations despite interference and setbacks from the U.S. government and court system. But beyond Bodog Entertainment’s small setbacks in the U.S. market, the company has announced the launch of a completely Spanish version of the site.

Not only will Latino and Spanish speaking players soon have access to a Spanish-based online casino gaming experience, but Bodog has already launched an in-language customer service options. Bodog is well-known for superior customer service, and the company expects that the Spanish language options will only continue to expand the company’s excellent reputation. And to continue the ease of the switchover to dual-language customer service, the Spanish-language option has been integrated into the company’s current online casinos Customer Support prompt system, so at the first prompt, callers will have the choice between support services.

Some in the industry see the Spanish language customer service as a natural progression considering Bodog has operated the company’s online casino Web site customer support out of Costa Rica for over 10 years.

Calvin Ayre, the CEO and President at Bodog commented on the new online casino Customer support options. He notes, "We are excited to expand our service to include in-language customer service to our Latino customers. We value their business, and I am sure that our world-renowned service will exceed each caller's expectations on every single call."